Help

Support

Here is how to get help with the neoo app and the neoo platform.

01In the app

You can create a support ticket directly in neoo: open Settings → Support (gear icon) and choose New Ticket. You can follow our replies there.

02Documentation

The neoo manual explains how to use neoo and also contains the API documentation: docs.neoo.ch.

03Contact

If you cannot sign in, or prefer email, write to us at mail@z83.ch.

Z83 AG
Hauptgasse 30
4600 Olten
Switzerland
+41 32 560 36 83
mail@z83.ch

04Account and data deletion

You can request the deletion of your neoo user account and your personal data at any time by writing to mail@z83.ch. Data that a company has entered in its bookkeeping remains with that company; details are in our privacy policy.

05Access to neoo

neoo user accounts are set up by your company or your fiduciary; there is no self sign-up in the app. If you need access, contact the person who manages neoo in your company or your fiduciary.